Recent Case

THE SOFTWARE ON YOUR CAR MAY BE DEFECTIVE AND YOUR CAR MAYBE A LEMON

Dealerships are repeatedly attempting to repair vehicles by simply updating the software on your vehicle’s computer. This is sometimes referred to as Updating, Down Load, or Flashing a module. The repair order may also include the term Engine Control Module (ECM), Powertrain Control Module (PCM), Transmission Control Module (TCM), or Body Control Module (BCM). What’s a module?

A module is car talk for a computer. In layman’s terms, each computer or module controls or monitors an aspect of your vehicle. When you take your vehicle to a dealer because you are having electrical issues, lack of power, stalling, etc., the dealer will often say that it could not duplicate your problem or No Problem Found. This is often abbreviated on your repair order as “NPF.”

We believe that car dealers write up repair orders like this in order to avoid potential liability under the lemon law. But your responsibility as the consumer is to present it for repair. If they can’t duplicate the problem and fix it, that is on them. So whether you drive a Jeep Cherokee, Dodge Challenger, Hyundai Sonata, Kia Soul, Ford Escape, Mercedes-Benz, BMW X5, or Toyota Camry, you may be driving a lemon.

Please contact the Auto Fraud Legal Center for a free case review for a potential lemon law claim. We are here to help you! We have been representing consumers in California for over thirty years.”

Contact Jeff Le Pere to address any potential lemon law claim or dealer misrepresentation claim you may have. jeff@rbblawgroup.com