Simms v. Perry Ford of Poway – San Diego County

Arbitrator finds Perry Ford of Poway and its General Manager Mario Lopez engaged in fraud. Mario Lopez purchased a Volkswagen Passat for Perry Ford with knowledge that the Vehicle had sustained structural damage and had substandard repairs. Perry Ford’s Service Department inspected the Passat and further documented damage to the Passat. General Manager Mario Lopez was shown the inspection report documenting this damage and decided to sell the Passat without repairing the damage. Mario Lopez withheld all of the damage information from the entire Sales Department so that the Sales Department would show the buyer an incomplete CarFax Report which said “no accident” and “no damage.” Mario Lopez’s conduct “was deceptive” and constitutes fraud. The Passat was sold to our client with structural damage to the right quarter panel, structural damage to the right rocker panel, and a bent right rear door.

After the sale, a service advisor at Perry Ford also discovered the undisclosed accident and damage and reported it to General Manger Mario Lopez. Mario Lopez told him to “go away.” A special thank you to this service advisor for doing everything he could to help our cheated client.

The Arbitrator also found defense expert Paul Petty’s testimony to be “not credible.”

Perry Ford’s owner, Perry Falk, has decided to keep Mario Lopez as the General Manager at Perry Ford of Poway despite his deceptive and fraudulent conduct. Buyers beware.