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Yes, I can and will accept Text messages.
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From which California Car Dealer did you purchase your car?
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Was the Car NEW, USED or CERTIFIED PRE-OWNED when you bought it?
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How do you use the car?
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Personal & Commuting to Work
Personal & Ride-Share (Uber, Lyft)
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Approximately WHEN did you purchase the car?
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What is the YEAR, MAKE & MODEL of the car?
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Approximately how many miles were on the car when you purchased it?
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How many miles are on the car now?
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What was the PURCHASE PRICE of the car NOT INCLUDING interest, extended warranties, etc?
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Did you finance the purchase with a loan?
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Yes, Arranged through the Dealer with Lender.
Yes, Arranged on my own.
Yes, Making Payments to the Dealer Directly.
No, Paid in full.
Did sign and were you given a copy of your credit application?
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Yes, Signed and was given a Copy.
I may have signed but don't have a copy.
I am unsure.
If you financed the purchase, please list the Lender's Name if known.
If you financed the purchase, are you current with the payments?
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Yes, Making Payments or Paid Off.
No, Late or Stopped
Do you still have the car?
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Yes
No, Returned to Dealer or Sold.
No, Repossessed.
What, if any, questions did you ask the dealership staff before buying the car? And how did they answer your questions?
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Thank you for your patience. What would you like us to know about your purchase? Please include information such as what went wrong, did you contact the dealer, was it fixed, how long did it take, etc? Please include a TIMELINE or DATES, either exact or ranges whenever possible.
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Please tell us what steps you have already taken to resolve this issue and the progress made.
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