GM RE-SELLS “LEMON BUY-BACK”

Muller v GM – In November 2018, our clients purchased a 2016 Cadillac Escalade ESV le from Dutton Motor Company in Riverside, California.
Our clients allege during the financing process they asked why the price of the Cadillac Escalade seemed low and Dutton told Plaintiffs the 2016 Escalade had been bought back as a lemon by GM. When Plaintiffs asked what that meant, Dutton told them the previous owner had complained about a “minor” issue with the transmission, and even though the 2016 Cadillac Escalade ESV had been 100% fixed, GM bought the Vehicle back because the previous owner was a loyal GM customer. Dutton assured Plaintiffs there were no problems with the 2016 Cadillac.
Our clients further allege, after the sale, they discovered there was prior damage reported on the 2016 Cadillac Escalade ESV, which Dutton did not disclose. Additionally, our clients allege they were not provided with a proper Warranty Buyback Notice.
Our clients’ complaint also alleges the Escalade was delivered to Plaintiffs with, among other problems, a malfunctioning transmission and a check engine light issue. Plaintiffs have taken the 2016 Cadillac Escalade ESV to GM’s authorized repair facility for repairs of these defects on multiple occasions and GM has failed to repair the defects.
The goal of Rosner, Barry & Babbitt when it comes to automobile “Lemons” is to get you out of your car, truck, van or SUV, get your money back, have your loan paid off and have the warrantor pay the attorneys’ fees and costs. If you purchased a vehicle which you believe to be a lemon (whether it is new or used and whether it is a General Motors vehicle or one manufactured by Ford, Chrysler, FCA BMW, Mercedes, Honda, Toyota or other manufacturer) please contact leonard@rbblawgroup.com. Our office will provide you with a FREE evaluation of your lemon vehicle.