DEALER REPRESENTS WARRANTY WHICH TURNS OUT TO BE USELESS
Hoang v Ben Auto Haus
DEALER REPRESENTS WARRANTY WHICH TURNS OUT TO BE USELESS
In September 2019 our client went to Ben Auto Haus in Garden Grove in Orange County wanting to purchase a quality used car. The dealer showed her a 2016 Lexus RX350. Our client alleges that Ben Auto Haus told her the Lexus RX350 was still covered by the remainder of Lexus’ factory warranty and that it had never been in any accidents. After the purchase, our client experienced problems with the vehicle and took it an authorized Lexus repair facility. There she was told the Vehicle had been in a prior accident. The back hatch was not the original and had been changed and repainted. Additionally, the Lexus dealership informed her that the back bumper had been replaced with an aftermarket bumper. Because of this accident damage, Lexus refused to repair her 2016 Lexus RX350 under Lexus’s warranty.
Our complaint alleges Ben Auto Haus also violated various California laws in the sale of the RX350 by, among others, failing to post a Buyers Guide, failing to disclose the deferred down payment on the sale contact, and overcharging for license fees.
Additionally, although the negotiations were conducted entirely in Vietnamese, our complaint alleges that our client was not provided with a copy of the sale contract in Vietnamese, nor was there a Buyers Guide in Vietnamese as required by law.
Did you negotiate a contract for a vehicle with Ben Auto Haus in Vietnamese and not receive a copy of the contract in Vietnamese? Were you charged and illegal “paperwork fee?” Were you over charged for license fees by Ben Auto Haus? Were you misled about the warranty, history, or condition of your vehicle – or about prior accident damage? Were you misled by any automobile dealership about your Lexus, Chevy, GM, Toyota, Honda, Ford, or any other model, car, SUV, truck or cross-over? If so, please contact leonard@rbblawgroup.com. Rosner, Barry & Babbitt’s Auto Fraud Legal Center will provide you with a FREE evaluation of your situation. Put our years of experience suing car dealers to work for you.