After Verified Defects, FCA Still Refused to Repurchase Vehicle

Our client purchased a 2018 Jeep Grand Cherokee from Orange Coast Chrysler Jeep Dodge RAM. FCA/Jeep’s manufacturer warranty covers its vehicle’s mechanical defects for 3 years/36,000 miles, or 5 years/60,000 miles for powertrain defects. Our client allegedly experienced a loud rattling noise emanating from the dash board and brought the vehicle to an FCA-authorized repair facility for diagnosis. Although the dealer verified the sound, they allegedly said it was normal. Months later, the dealership again verified the sound, but this time performed repairs on the vehicle’s exhaust. But this still did not address the problem, and the resonating sound allegedly continued to get worse.

Our client allegedly contacted FCA (Jeep) directly and demanded that they replace the vehicle. FCA refused our client’s demand. But the attorneys at Rosner, Barry & Babbitt were there to help. After evaluating our client’s claims and advising him of his rights, we filed a lawsuit in the Orange County Superior Court.

If you purchased a vehicle that now has unrepairable defects, contact for a free evaluation of your potential claims.