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Success Story: Settlement with Vroom.com

Our client filed a lawsuit recently after purchasing a car online at Vroom.com. Our client waited months and months to get his registration documents, but he never did. When he reached out to Vroom.com to inquire why the vehicle wasn’t registered to him yet, he was told to get it smogged. All dealerships are required to smog a vehicle before selling it, so he brought a lawsuit alleging Vroom.com was not meeting its legal obligations to consumers. Without admitting fault, Vroom.com agreed to cancel the sale and give our client his money back. Did you purchase a car from Vroom.com and you’ve been waiting more than 30 days for your registration papers? If so, give us a call at 858-348-1005.

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