Ingram v. BMW of Murrieta

SUSPICIONS REVEAL UNDISCLOSED RENTAL

AND NO INSPECTION REPORTS

In August 2018, our client, a member of the United States military, alleges she went to BMW of Murrieta, in Riverside California, seeking to purchase a reliable car for her personal use. She was greeted by BMW of Murrieta’s salesperson “Skip.” She informed Skip that she was pre-approved for a loan from Navy Federal and had been shopping for a car recently at CarMax. During her visit to BMW of Murrieta, Skip showed her a used 2016 BMW X1 SAV which BMW of Murrieta was offering for sale. When she asked about the apparent high mileage on the BMW X1, the salesperson simply replied that Californians drive a lot. Our client alleges Skip never told her the 2016 X1 had been a prior rental car. In fact, she alleges she BMW of Murrieta’s “Used Vehicle Disclosure” form stated “Other Rental Vehicle – “N/A.” Our client also alleges that during the sales presentation, Skip proceeded to tell her in detail why vehicles sold by BMW of Murrieta were better than those at being sold at CarMax. She alleges that she was told all vehicles sold by BMW of Murrieta were “certified,” because unlike CarMax, BMW of Murrieta’s vehicles go through thorough inspections and the 2016 X1 had gone through a multi-point inspection. However, she alleges no certified checklist and no inspection checklists were provided to her. Within a day or two of buying the 2016 BMW X1 SAV, she discovered that the air conditioning was still non-operational and had to go into the shop for over 14 days for repairs. Our client alleges she became suspicious of BMW of Murrieta’s representations regarding its inspection of the X1 and that when she asked BMW of Murrieta to provide her copies of the inspection reports the dealership was unable to provide them. She also alleges she was shocked to learn that the BMW X1 had been used as a rental car.

She hired Rosner, Barry and Babbitt’s Auto Fraud Legal Center to enforce her rights. If you believe BMW of Murrieta, or any other dealership mislead you during the sale of your car, truck, pick-up truck, SUV or van about vehicle certification, inspections or history, please contact leonard@rbblawgroup.com. Rosner, Barry & Babbitt’s Auto Fraud Legal Center will provide you with a FREE evaluation of your situation. Let us put over 30 years of experience with car dealers, to work for you.

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What You'll Be Saying About Us Soon

google reviews
Angela FraticelliAngela Fraticelli
01:40 15 Oct 22
Awesome!! Lilia Guizar got us out of a nightmare we were in with with a non operating vehicle. I was turned down by other firms after discussing my case. Lily took time to hear me out and was thorough with the information I provided her about my complaint. We are completely satisfied with our outcome!
Tiffany SidwellTiffany Sidwell
04:51 08 Oct 22
Lilia Guizar was my attorney in a recent fraud case and I am so impressed with the outcome. The process was quick and easy. We even countered the first offer to get what was fair and I’m happy to say that the car was picked up today, I am free of that burden and I feel validated for all the time and money wasted trusting a dealership that took advantage of me. Widowed military wife and mother. That dealership thought I just give up. I’ve read that these cases can take a year or two to settle, I remember when speaking with Lilia and she said, ”I’d like to wrap this up by the end of the month,” and she absolutely did. Car was picked up Thursday, by Friday I received tracking from FedEx for the settlement check. That’s pretty incredible for this kind of litigious case. I read some of these other reviews and I have to say, once they take the case, don’t pester them, let them do their job. They always communicated when necessary but I didn’t need someone to hold my hand through the process. She was an aggressive attorney. Recommend her 100%!
Jocilyn HubertJocilyn Hubert
21:25 09 Sep 22
This legal team is amazing! Yes our case took time but they were always ready to answer any of our questions and we had a lot! They helped us every step of the way. nobody really wants to deal with going through all of this but they made the process a lot easier to deal with we can't give them enough praise!! Thank you guys for everything!!!
Vianey SalgadoVianey Salgado
20:49 09 Sep 22
I want to thank the whole team. If you are looking through this review don’t hesitate to give them a call!They are super understandable and nice.They will email you with every detail. Just sit back and put everything in their hands,because that’s how great they are. No worries at all next thing you know I got my money back plus more. I give them an 100/100!Also….I want to thank Michelle as well as Jason Stones. For making everything understandable.Thanks for everyone who was involved in this case, especially Hawk.I will for sure recommend you guys to family and friends when ever a situation comes up. (Hope not)
Pocho ProductionsPocho Productions
20:03 08 Aug 22
Had a Jeep with several issues. Called Auto Fraud Legal Center and they were able to help me out. They had the dealership buy back my vehicle and give me my money back + extra. They are an amazing team, especially Lilia Guizar, she was with me from the beginning all the way to the end. She would call me and text me whenever there were any updates, she guided us through the process and helped us make the best decisions. I couldn’t have asked for a better result, thanks to Lilia and the rest of the team. In total, it took about 4 months to resolve my case, which was fast. Again, thank you Lilia and everyone at Auto Fraud Legal Center, you guys are the best!
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