Recent Case

Hernandez v Auto Palace Show

CLIENT WAS TOLD CAR RAN LIKE A DREAM.

IT TURNED OUT TO BE A NIGHTMARE.

In March 2018, our client went to Auto Palace Show located in the city of Lennox, and county of Los Angeles, to purchase a car. He was shown a used 2011 Audi A5. Our client alleges he asked the Auto Palace Show salesperson whether the Audi had been inspected by the dealership and was told that the Audi A5 had been “100% checked-out” by the Auto Palace Show dealership. He also alleges the Auto Palace salesperson even went so far as to tell him that he had actually been driving the used 2011 Audi A5 himself, that it was in excellent running condition, had no problems and “ran like a dream.” As part of the sales transaction, our client alleges Auto Palace Show sold him a “Red Shield” service contact telling him that it would cover “100%” any problems he might experience with the engine or transmission on the Audi. Within two days of purchasing the 2011 Audi, the “low oil” warning light appeared on the dash. Our client continued to have oil problems with the Audi A5 after that. He alleges he reached out to Auto Palace Show, but that the dealership refused to provide any assistance whatsoever stating (despite the lack of a Buyer’s Guide) that the used 2011 Audi A5was sold to him “as is.”

When our client attempted to have the Audi repaired under the Red Shield service contact, Red Shield refused to provide the necessary repairs, telling him that the 2011 Audi A5 was sold to him with “pre-existing” engine damage and so no coverage would be provided to him. Our client hired the law firm of Rosner, Barry and Babbitt (the “Auto Fraud Legal Center”) to fight for him. We at the Auto Fraud Legal Center, demanded a buy-back of the Audi A5 for our client alleging that Auto Palace Show was liable under California’s Consumers Legal Remedies Act for, among other acts and omissions, failing to post a conforming Buyer’s Guide; representing a characteristic of the Vehicle as being in 100% inspected and in excellent running condition, when it was not; representing a characteristic of the 2011 Audi A5 as having no problem; representing that the Red Shield service contact would cover any problems with the engine or transmission; and selling an unmerchantable Vehicle.

If Auto Palace Show in Lennox, or another dealership, failed to disclose material facts about the car, truck, or SUV which you purchased, or you were a victim of other illegal dealer conduct, please contact leonard@rbblawgroup.com. Rosner, Barry & Babbitt’s Auto Fraud Legal Center will provide you with a FREE evaluation of potential dealer fraud in your vehicle purchase. We fight on the side of the consumer.