Even an Unnecessary Service Contract Couldn’t Fix a CPO Lemon

Our client purchased a Certified Pre-Owned 2014 Jeep Wrangler from Courtesy Chrysler Dodge Jeep Ram of Orange County. FCA (Jeep) advertises that its CPO warranty protects against mechanical defects to the powertrain for a period of 7 years or 100,000 miles and describes it as “a warranty that will cover your CPOV [Certified Pre-Owned Vehicle] for as long as you own it!” However, the dealership also allegedly told our client that they could not, in good conscience, let her leave with the 2014 Jeep without the protection of an extended warranty. The dealership sold our client a $3,000 service contract because she was led to believe she did not have a warranty on her vehicle.

After purchase, the Jeep began to have issues stalling, shutting down, and failing to start. Our client alleges she brought the Jeep to the dealership for repairs on at least four occasions, but the dealership could not fix the problems. Our client alleges she contacted the manufacturer, FCA, and asked that they repurchase the vehicle and that FCA declined.

With nowhere to turn, our client contacted the Auto Fraud Legal Center. Rosner, Barry & Babbitt has experienced litigation attorneys who specialize in auto fraud and lemon law. Our client was informed of her rights and what she may be entitled to under the law and we have filed a lawsuit in the Orange County Superior Court against Courtesy Chrysler Dodge Jeep Ram of Orange County and FCA.

If you purchased a vehicle that you think may be a lemon, contact jason@rbblawgroup.com for a free evaluation of your potential claims.

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What You'll Be Saying About Us Soon

google reviews
Angela FraticelliAngela Fraticelli
01:40 15 Oct 22
Awesome!! Lilia Guizar got us out of a nightmare we were in with with a non operating vehicle. I was turned down by other firms after discussing my case. Lily took time to hear me out and was thorough with the information I provided her about my complaint. We are completely satisfied with our outcome!
Tiffany SidwellTiffany Sidwell
04:51 08 Oct 22
Lilia Guizar was my attorney in a recent fraud case and I am so impressed with the outcome. The process was quick and easy. We even countered the first offer to get what was fair and I’m happy to say that the car was picked up today, I am free of that burden and I feel validated for all the time and money wasted trusting a dealership that took advantage of me. Widowed military wife and mother. That dealership thought I just give up. I’ve read that these cases can take a year or two to settle, I remember when speaking with Lilia and she said, ”I’d like to wrap this up by the end of the month,” and she absolutely did. Car was picked up Thursday, by Friday I received tracking from FedEx for the settlement check. That’s pretty incredible for this kind of litigious case. I read some of these other reviews and I have to say, once they take the case, don’t pester them, let them do their job. They always communicated when necessary but I didn’t need someone to hold my hand through the process. She was an aggressive attorney. Recommend her 100%!
Jocilyn HubertJocilyn Hubert
21:25 09 Sep 22
This legal team is amazing! Yes our case took time but they were always ready to answer any of our questions and we had a lot! They helped us every step of the way. nobody really wants to deal with going through all of this but they made the process a lot easier to deal with we can't give them enough praise!! Thank you guys for everything!!!
Vianey SalgadoVianey Salgado
20:49 09 Sep 22
I want to thank the whole team. If you are looking through this review don’t hesitate to give them a call!They are super understandable and nice.They will email you with every detail. Just sit back and put everything in their hands,because that’s how great they are. No worries at all next thing you know I got my money back plus more. I give them an 100/100!Also….I want to thank Michelle as well as Jason Stones. For making everything understandable.Thanks for everyone who was involved in this case, especially Hawk.I will for sure recommend you guys to family and friends when ever a situation comes up. (Hope not)
Pocho ProductionsPocho Productions
20:03 08 Aug 22
Had a Jeep with several issues. Called Auto Fraud Legal Center and they were able to help me out. They had the dealership buy back my vehicle and give me my money back + extra. They are an amazing team, especially Lilia Guizar, she was with me from the beginning all the way to the end. She would call me and text me whenever there were any updates, she guided us through the process and helped us make the best decisions. I couldn’t have asked for a better result, thanks to Lilia and the rest of the team. In total, it took about 4 months to resolve my case, which was fast. Again, thank you Lilia and everyone at Auto Fraud Legal Center, you guys are the best!
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