Dream Car Turns into a Nightmare

On October 12, 2018, Mary Lou Enriquez purchased her dream car, a 2017 Chrysler 300 from Jeep Chrysler of Ontario, Inc. Prior to its sale Jeep Chrysler certified the Vehicle under FCA US, LLC’s Chrysler Certified Vehicle Program. As a FCA certified vehicle, the Vehicle was required to comply with Vehicle Code section 11713.18(a), which includes the prohibition against selling certified vehicles that have sustained frame damage. Chrysler’s certified standards also prohibit the sale of a vehicle which has sustained frame damage as certified. During the negotiations for the sale of the Vehicle between Plaintiff and Jeep Chrysler, Jeep Chrysler represented that the Vehicle was a CPO, went through a 125-point inspection and had to be in excellent condition to be certified, and had never been in an accident.

Ms. Enriquez was involved in a small accident in a parking lot involving the bumper. She took the Vehicle to a body shop to have the Vehicle repaired through her insurance. The body shop told her it discovered significant damage to the Vehicle from a prior accident. The body shop refused to work on the Vehicle. The body shop also told her the Vehicle should not be driven. Ms. Enriquez towed the Vehicle to her home and stopped using it.

After finding out about the accident, Ms. Enriquez contacted Jeep Chrysler and asked it for assistance in resolving the fact it sold her a vehicle with significant accident damage and repairs. Jeep Chrysler refused to help Ms. Enriquez. As a result, she hired our law firm to bring an action against Jeep Chrysler and FCA for selling a certified vehicle with structural and accident damage. This lawsuit was filed in June 2019. During the lawsuit, our law firm uncovered the fact the vehicle had been involved in multiple accidents while being used as a rental vehicle and had sustained structural damage.

Tragically, during the lawsuit, Ms. Enriquez succumbed to breast cancer. Her husband Daniel Enriquez was substituted in as her successor in interest. Through the efforts of our law firm we were able to secure a settlement for Mr. Enriquez in which he kept the vehicle, the financing owed on vehicle was paid off, and he was paid $40,000.00.

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What You'll Be Saying About Us Soon

google reviews
Angela FraticelliAngela Fraticelli
01:40 15 Oct 22
Awesome!! Lilia Guizar got us out of a nightmare we were in with with a non operating vehicle. I was turned down by other firms after discussing my case. Lily took time to hear me out and was thorough with the information I provided her about my complaint. We are completely satisfied with our outcome!
Tiffany SidwellTiffany Sidwell
04:51 08 Oct 22
Lilia Guizar was my attorney in a recent fraud case and I am so impressed with the outcome. The process was quick and easy. We even countered the first offer to get what was fair and I’m happy to say that the car was picked up today, I am free of that burden and I feel validated for all the time and money wasted trusting a dealership that took advantage of me. Widowed military wife and mother. That dealership thought I just give up. I’ve read that these cases can take a year or two to settle, I remember when speaking with Lilia and she said, ”I’d like to wrap this up by the end of the month,” and she absolutely did. Car was picked up Thursday, by Friday I received tracking from FedEx for the settlement check. That’s pretty incredible for this kind of litigious case. I read some of these other reviews and I have to say, once they take the case, don’t pester them, let them do their job. They always communicated when necessary but I didn’t need someone to hold my hand through the process. She was an aggressive attorney. Recommend her 100%!
Jocilyn HubertJocilyn Hubert
21:25 09 Sep 22
This legal team is amazing! Yes our case took time but they were always ready to answer any of our questions and we had a lot! They helped us every step of the way. nobody really wants to deal with going through all of this but they made the process a lot easier to deal with we can't give them enough praise!! Thank you guys for everything!!!
Vianey SalgadoVianey Salgado
20:49 09 Sep 22
I want to thank the whole team. If you are looking through this review don’t hesitate to give them a call!They are super understandable and nice.They will email you with every detail. Just sit back and put everything in their hands,because that’s how great they are. No worries at all next thing you know I got my money back plus more. I give them an 100/100!Also….I want to thank Michelle as well as Jason Stones. For making everything understandable.Thanks for everyone who was involved in this case, especially Hawk.I will for sure recommend you guys to family and friends when ever a situation comes up. (Hope not)
Pocho ProductionsPocho Productions
20:03 08 Aug 22
Had a Jeep with several issues. Called Auto Fraud Legal Center and they were able to help me out. They had the dealership buy back my vehicle and give me my money back + extra. They are an amazing team, especially Lilia Guizar, she was with me from the beginning all the way to the end. She would call me and text me whenever there were any updates, she guided us through the process and helped us make the best decisions. I couldn’t have asked for a better result, thanks to Lilia and the rest of the team. In total, it took about 4 months to resolve my case, which was fast. Again, thank you Lilia and everyone at Auto Fraud Legal Center, you guys are the best!
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